your firm feel valued and
respected? Do they think that
they are being paid adequately? Is
your turnover rate too high and do you know what to do about it? Is
morale at your firm not what it should be?How well is your firm doing? Is it achieving financial success, providing excellent service and a fulfilling work environment? Do you know exactly what your firm needs to do to improve?
For example, do more of your professionals need to get
involved in attracting new clients? If so, what precisely do they need to
do? Should your senior
professionals learn to delegate their work more efficiently?
Are your reward systems encouraging the types of behaviors, on the
part of both professionals and staff, that lead to success? Do the people who work at your firm feel valued and
respected? Do they think that
they are being paid adequately? Is
your turnover rate too high and do you know what to do about it? Is
morale at your firm not what it should be?
In our experience, most professional services firms do not have a clear picture of how well they are doing or of how they can improve. At best, such firms are not functioning to their fullest capacity, and at worst, they are in danger of heading into a crisis.
If what we have described thus far strikes a chord with you, then the VORKELL ORGANIZATIONAL SURVEYtm (VOS) should be of great interest. Healthy firms can use the VOS to identify their strengths and thereby increase morale and pride, to periodically monitor their performance and thereby prevent problems from occurring, and to continuously improve. Professional services firms experiencing difficulties can use the VOS to clarify the precise nature of their challenges and to develop effective solutions. In summary, the VOS offers an easy and cost effective way for your firm to develop or maintain a clear path to a healthy future.
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